By Michael Rozum, Advisor at acumen
We live in an age where nearly everyone has a smartphone or device, which houses countless apps. A look around any waiting area quickly reveals the entertainment value of such apps. Whether it’s reading an article, listening to music, shopping online, or simply scrolling through social media, they offer entertainment at a moment’s notice.
Now, more than ever, people are looking to apps for more than just entertainment, and look to them for ways to make life easier. While use of online banking, tax prep, food delivery, ride share, and even dating apps abound, many vastly underutilize these resources. Sometimes it’s due to a lack of understanding or exposure to an app’s full capabilities. Other times, it’s a lack of knowledge that such an app even exists. It’s often a combination of both (after all, how do you know what you don’t know?). This lack of knowledge effectively renders many of the tools at my disposal useless without proper guidance or education.
This can be true in the benefit administration world as well. While there are powerful tools and apps available to assist individuals in this role, some brokers or advisors limit (or block) access to these resources. Even when access is provided, education and training on these tools is often non-existent, thus severely limiting the administrator’s ability to realize the full benefits available.
To help address this issue, Acumen provides the Wisdom Network, an online platform to assist clients with the day-to-day challenges of not only administering employee benefits, but Human Resources in general. Wisdom Network pulls together resources and serves as a one-stop shop for HR personnel by providing “apps” for tasks such as:
- Generating compliance notices and reports
- Hiring new employees
- Employee performance reviews
- HR assessment tools.
In addition to the platform, team members in our office perform trainings on a regular basis so clients know how to effectively use the tools Wisdom Network provides and get the most out of them. This is how you can finally know what you don’t know!
For more information, please contact acumen today!